Nighttime view of a building entrance with a neon sign reading "HERO" above a bright orange and red illuminated interior.
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HERO WAS CREATED To BE A PLACE WHERE OUR PEOPLE AND OUR PARTNERS CAN DO THE BEST WORK OF THEIR CAREERS.

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- BEN LILLEY, FOUNDER

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WE BELIEVE IN

BOUNDLESS

CREATIVITY

At the heart of our end-to-end model is something we call Boundless Creativity.

You could call it a superpower. But in essence it’s a model to seamlessly integrate every channel and discipline through the application of data and creativity, to deliver outstanding marketing performance.

It’s how We Turn Brands into HEROES.

Orange circular logo with the word 'HERO' in the center, surrounded by the words 'BRAND,' 'MEDIA,' and 'TECHNOLOGY.'

FROM ZERO TO HERO

Creativity is the hero of effectiveness and marketing performance. So we’re proud to consistently rank at the top Australia’s most awarded agencies for our brand, media and digital work. Including in the Mumbrella, AdNews, B&T and Campaign Brief Agency of the Year Awards. As well as #1 independent in the Campaign Brief Hot List and #1 Australian independent at both the APAC and Australian Effies, plus Australian Agency of the Year at the New York Festivals.

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HERO Globally Awarded Independent Creative Advertising Agency
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WE COULD BE HEROES

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  • Ben started as a creative with Australia’s leading local and global agencies before launching his own independent SMART. In 2011, SMART was acquired by IPG seeing Ben named McCann CEO. McCann Australia was soon the world’s most awarded agency and Australia’s most effective, achieving global acclaim for campaigns including “Dumb Ways to Die”, the most awarded in advertising history. In 2016, Ben was named McCann Worldgroup Asia Pacific Creative Leadership Chair, overseeing creative excellence and setting new McCann creative and effectiveness records for McCann’s 12+ key markets across the APAC region. In 2020 Ben launched HERO as a new independent, integrating creative, media and technology through Boundless Creativity. A regular media commentator and industry mentor on creativity and effectiveness, Ben has also judged local and global award shows, including most recently the London International Awards and is a Copyschool creative tutor.

A black and white close-up portrait of HERO Creative Director Andrew Woodhead with short, styled hair, slight facial hair, and wearing a denim jacket, looking confidently at the camera.

  • Andrew "Woody" Woodhead cut his creative teeth at Leo’s Melbourne, graduating from mid-weight writer to Creative Director and picking up over 350 global award nods in the process, including Cannes, D&AD, Clio, Spikes, One Show and AWARD. Most notably, "See the Person" for Scope, which won the Cannes Grand Prix for Good.

    Since joining HERO, Woody has kept the momentum going creating work internationally recognised, for both creativity and effectiveness. A highlight being his Grand Prix winning campaign "Through Their Eyes" for Maybelline New York, inspired by the fact that 83% of female-identifying gamers in Australia have experienced online abuse, put male gamers directly in the shoes of their female counterparts, earned the brand their first ever Cannes Lion, with UN Women celebrating the work on International Women's Day.

    AWARD School-trained, arts and journalism-educated, Woody’s served as an AWARD School tutor and regular international award-show judge. He’s also been known to mix up a mean taco spread for HERO’s Friday office lunches.

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  • An experienced marketing and communications professional with a passion for strategic, well-planned and effective work, Richard has an in-depth knowledge and understanding of brand, government and youth communications with an agency pedigree, business management acumen and strategic mindset.

    Specialising in agency management, brand strategy, digital and social media marketing, Richard has overseen some of HERO's most awarded and acclaimed work, for both its creativity and effectiveness. Richard's prior experience included leadership roles at CHEP and media platform Lifelounge. He now leads both HERO's Melbourne operation as well as our Toyota business.

HERO Creative Director Sue Young, a woman with light-colored, shoulder-length hair wearing glasses and a dark top, standing in front of a brick wall.

  • With a career that’s taken her from Johannesburg to London to Auckland and now Australia, Sue’s led creative teams, built her own agency, and shaped brand storytelling for some of the world’s biggest names. She’s worked across both B2C and B2B in global markets, with brands including IAG, AIA, Sony, Unilever, McDonald’s, Pfizer, ANZ, Disney, Volkswagen, and Cancer Research UK.

    Sue rose through the ranks at top agencies in the UK including RAPP, Draft FCB and Iris Worldwide, before moving to RAPP/DDB in New Zealand, where she hit the ground running with a Cannes Lion, a Gold International ECHO Award and a Silver Caples within six months of joining, with the agency taking out AdMedia Interactive and Direct Agency of the Year shortly after. She then co-founded independent powerhouse Chemistry in Auckland, serving as Executive Creative Director for over a decade and seeing it grow into one of New Zealand's most respected independents. Trophies included Spikes, Caples, Adfest, AXIS and five International ECHOs in a single year.

    Sue also lectured in advertising creativity at AUT and sat on the Executive Jury of the Gerety Awards, a long-running commitment to championing female creative leadership made official.

    Now at HERO, Sue brings that global craft and commercial instinct to bear, crafting award-winning work that drives outstanding marketing performance and turns our clients’ brands into HEROES. Affectionately known as The Swan for her calm presence and relentless energy under the surface, Sue brings deep strategic thinking, a passion for inclusivity, and a belief in creativity as a force for change.

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  • Ken is a strategic advisor who draws from a diverse knowledge base to inspire action across brand, marketing and business operations – all backed by an award-winning track record in advertising, management consulting, marketing and journalism. Whether it's cutting through organisational weeds, inspiring creative lightbulb moments, crafting a clear plan of attack... or just rolling up his sleeves to work on the frontlines – Ken sharpens hazy problems to give brands a clear path to achieving their ambitions.

    Ken brings a diverse range of brand experience, from NAB, Google, Toyota, Honda, Coles, Fiat Chrysler and Porsche, to Microsoft, Officeworks, Tesla, AAMI, Oracle and Brown Brothers.

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  • Well-connected and results-driven, Loreen brings extensive public relations and strategic marketing experience working on some of Australia's most high-profile brands. Adept at aligning business objectives with concepts that tap into current culture to reach and positively influence target audiences, Loreen prides herself on creating reputation-building campaigns that deliver measurable results.

    A dynamic and creative communications professional specialising in tech PR, strategic communications, campaign planning, and stakeholder relations, Loreen’s experience spans both agency and in-house settings, as well as providing freelance services. She has a deep understanding of diverse work environments. Backed by a proven ability to develop effective communication strategies, simplify complex messages, and enhance brand visibility.

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  • Clodagh is a creative and results-driven social media manager with extensive experience shaping content and strategies that drive engagement and impact.

    She began her career running social platforms for the Daily Mirror in the UK, where she honed her skills in real-time storytelling and high-volume content production.

    Since then, Clodagh has worked across major global clients including Microsoft, Fujifilm and Hawaii Tourism, developing and executing social strategies that cut through the noise and spark meaningful connection.

    Passionate about using social media for brand storytelling, she brings a sharp editorial eye and a deep understanding of audience dynamics to every brief.

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  • Kate is a unique individual with expertise in the use of analytics and performance measurement in creative businesses. A PhD in Marketing Research, Kate also lectures at the University of Sydney on Marketing Research, Analytics & Insights

    A strong believer in balancing long term and short term goals Kate is also actively involved in academic research to improve accountability of advertising and demonstrate the value of creativity. With over 20 years’ experience in marketing research, media and analytics Kate has worked for a diverse range of agencies and clients, including as General Manager of Annalect where she was responsible reporting, analytics, planning tools and training programmes on data driven decision making.

Black and white portrait of Paul Binikos, a bearded man in a suit, smiling.

  • Paul brings over 20 years of industry experience from across the globe, having worked in leadership roles at TBWA, DDB and Mirium. Throughout his career, Paul has worked across market-leading clients including McDonald’s, Unilever, BMW, Kellogg’s, and South Africa’s biggest telco provider, MTN.

    Bringing a sharp strategic skillset, Paul is a key leader in delivering our HERO philosophy of turning Brands Into Heroes by seamlessly integrating all channels and disciplines through the application of data and creativity. Having led global teams to deliver Cannes award-winning work, Paul’s passion for people and creativity has seen him rise into top roles at leading agencies across South Africa and Australia.

    Paul is passionate about innovative, integrated communications through the power of brand. He believes that through strong client relationships, brands can absolutely become heroes in the hearts and minds of their customers and key stakeholders.

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  • We HERO diversity of every kind, this includes being a dog-friendly business. And this is Tiger, our agency dog.

    Yes we know, he isn’t a ‘real’ dog. But he used to be and Tiger was a true HERO of a dog. In fact, he was so irreplaceable that when his time was up, well we just couldn’t replace him. So here he is now, sort of.

    Of course we do welcome real dogs too. Even if they aren’t all as quiet and as calm as Tiger.